Step Out of the Chair Without the Clinic Going Quiet
You built a busy clinic. What you have not built yet is a business that runs without you in the room. Every enquiry still needs you: the 9pm Saturday call, the WhatsApp photo, the patient you meant to recall months ago. ResoClinx is the AI receptionist and agent-ready website that catches all of it. We capture and qualify the enquiry. Your team books it in Pabau, Cliniko or Fresha, the same daybook you use today. We sit in front of it. We never touch the clinical record.
Pain points in. Outcomes out.
- You have built a busy clinic, not a business that stands on its own. Every enquiry still runs through you.
- You pay an agency £1,500 a month, and the leads still land in a WhatsApp inbox nobody watches.
- Saturday is your busiest day for enquiries and your quietest for replies.
- Your patient list is 2,000 deep, and you contact them when you remember, which is rarely.
- You want to take a Friday off without the clinic falling apart while you are gone.
- The phone answered every time, even at 9pm on a Saturday, and qualified before it reaches you.
- WhatsApp enquiries qualified and the photo captured, booked before anyone on your team reads them.
- Treatment-cycle reminders sent to the past patients you upload, so the chair stays full.
- Lapsed patients reactivated from a list you upload, across SMS, email and WhatsApp.
- A dashboard that shows you which channel actually books consultations, not just clicks.
- Your daybook still runs patient records and schedules, exactly as it does today.
One AI receptionist. Four very different patient journeys.
Each one has its own scripts, qualifying questions and follow-up cadence. You go live in 7 days, and we keep tuning them across the first 12 weeks while the system already runs.
Catch the 9pm Saturday call
Your busiest enquiry hours are the ones you cannot cover. The AI receptionist answers, qualifies, books and confirms while you and the team are off the floor.
- Voice agent live across UK landline and mobile numbers
- Treatment-aware scripts (Botox, Profhilo, lemon bottle, dermal fillers)
- Bookings written back to Pabau, Cliniko or Fresha
Answer the DM from the chair
Stop thumbing Instagram replies between treatments. Every DM answered in minutes, with one-tap photo capture so your team has the context before the patient walks in.
- WhatsApp Business and Instagram unified inbox
- Skin assessment photos triaged by treatment type
- Hand-off to a clinician when the question is medical
Recall without remembering
Every patient on a treatment-cycle plan recalled at the right interval, on the channel she reads, without you having to remember a single one of them.
- Cycle-aware recalls (Botox 3 to 4 month, filler review at 2 weeks)
- Reactivation for 6 and 12 month lapsed patients
- Review request triggered 24 hours post-visit
Know which channel pays
Every pound of ad spend traced to booked treatments, so you stop guessing. On the Engine Room plan we run your Google, Meta and Instagram ads inside the same system.
- Lead source tagged at first touch, not at booking
- Channel-level ROI in your monthly report
- Creative refresh quarterly, included in plan
How a real after-hours Botox enquiry sounds.
Tasteful, on-brand, regulator-ready.
What a configured aesthetic clinic looks like in the wild.
3-staff aesthetic clinic in London. Roughly 30% of after-hours calls missed. Google reviews trickling in. The owner replying to Instagram DMs between treatments.
Pabau stayed in place. Before ResoClinx, enquiries scattered across phone, email, Instagram and WhatsApp and rarely reached the daybook in one piece.
- The AI receptionist took every after-hours call and qualified the enquiry.
- The WhatsApp chatbot triaged skin enquiries with one-tap photo capture.
- A review request went out automatically after every ResoClinx-booked consultation.
- Win-back campaigns ran against an uploaded lapsed-patient list.
Inside 90 days: fewer missed enquiries, a noticeably busier mid-week diary, and a Google profile climbing the local pack. Pabau was never touched.
- UK phone numbers
- GDPR-compliant data handling (UK ICO registered)
- UK vocabulary: Profhilo, lemon bottle, HIFU, fillers in ml, Botox in units
- Save Face and JCCP awareness
Anonymised. Configuration details preserved as deployed.
Same operating system. Tuned for you.
Every ResoClinx solution is configured for this vertical during onboarding. The treatment vocabulary, qualifying questions, and follow-up cadence change. The system stays the same.
Owners ask us this a lot.
Does ResoClinx replace or connect to my Pabau, Fresha, or Cliniko?
Neither. ResoClinx sits in front of your daybook. We capture, qualify and book a consultation callback. Your team takes the booking from there and schedules it in Pabau, Fresha, Cliniko or whatever you run. Patient records, treatment notes and the clinical record stay exactly where they are. We are not a daybook, and we will not get in the way of yours.
Will ResoClinx know my patients' treatment history or upcoming appointments?
No, and you would not want it to. That data lives in your daybook, not in ours. We never see treatment histories or appointment schedules. Our job is the first enquiry, the nurture before it books, and reactivation campaigns for the patients you choose to upload.
Is ResoClinx GDPR compliant?
Yes. We are UK-based, ICO-registered as a data processor, and we handle your patients' data with full GDPR safeguards. Subject access requests are supported, and retention rules are yours to configure.
Does the WhatsApp chatbot work with the UK WhatsApp Business API?
Yes. It connects to your existing UK WhatsApp Business number, or we provision a new dedicated one for you.
How fast can a UK aesthetic clinic go live?
7 days from discovery call to go-live. Your first booked consultations typically land in week 1 to 2.
Do you serve clinics outside London?
Yes. We work with clinics right across the UK, with hundreds of GBP optimisation engagements beyond London: Reading, Manchester, Birmingham, Leeds, Edinburgh, Glasgow and beyond.
Your DMs shouldn't go cold at 11pm.
Your bookings shouldn't either.
Start with a free website audit. We'll show you how patients and AI search read your clinic today, and exactly where enquiries leak before they reach you.