What's included
An AI receptionist that answers when it rings
A ringing phone is not a text a minute later. It is somebody who wants an answer now, and if nobody picks up, they ring the next clinic on the list before you've noticed the call.
Thirty minutes, no pitch.
The problem
A text-back is a second chance. Answering is the first one
Missed-call text-back catches the caller who hung up. It cannot be the whole answer, because plenty of callers won't wait for a text, they'll just try the next clinic while the kettle's still on.
Reception is one person doing five jobs, and the phone rings hardest exactly when hands are already full. Somebody has to pick up while that's happening, not five minutes after.
How it works
How it actually works
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It answers live
On the clinic's own number, the moment someone calls, not after it's gone to voicemail.
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It handles the enquiry
Answers the common questions and takes the booking request, for your team to call back and confirm.
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Anything it can't complete still gets followed up
The same missed-call text-back that already runs on every other unanswered call.
The point of it
What it does for you
More calls get answered the moment they come in, without reception dropping what they're doing. The ones it can't finish don't just disappear, they fall through to the same follow-up as any missed call.
- Answers on the clinic's own number, day or night
- Takes the booking request while they're on the line, for your team to confirm
- Never leaves a caller with nothing but a dial tone
- Backed up by missed-call text-back, not a replacement for it
Where this sits
It is not sold separately.
This is one of nine things in one package at £297 a month. There is no upgrade tier and no add-on menu, so there is nothing to work out and nothing to be moved onto in six months.
Set up differently for each niche. See how it is used for laser clinics, skin clinics and weight loss clinics.
The package
£297a month
- No website build fee
- No onboarding fee
- No minimum term
- Cancel any time after month 1
Thirty minutes, no pitch.
Questions
What people ask about this one.
Does it handle voicemail?
No, and it never claims to. It answers live calls. If a call can't be completed, it falls through to missed-call text-back, the same as any other call that goes unanswered.
Will callers know it's AI?
Yes. It opens by saying so, plainly, before anything else.
Does it work for a laser clinic?
Yes. Most laser calls are the same few questions: how many sessions a course takes, what the patch test involves, and when the next slot is. It answers those live from what you tell it about your clinic, and takes the booking request for your team to confirm. It never books into your diary itself.
What happens if it can't answer a question?
It takes the enquiry and hands it to you as a normal message in the inbox, same as any other lead. It never books into your diary itself; your team calls back to confirm.
Is this a separate cost?
No. It's one of nine things in the one package, at £297 a month. There is no add-on menu.
Also included
The other eight.
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Your website
Built, not templated
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Weekly blog post
Done for you
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Google Business Profile
Local SEO
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Missed call text back
Runs on its own
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Review funnel
Runs on its own
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Lead follow-up
Runs on its own
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All-in-one inbox
On your phone
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Business phone
Not your mobile
Thirty minutes, and you'll know if it's worth it.
You tell me what you do and where the work comes from now. I'll tell you straight if this isn't a fit. It's a call with me, not a sales team.
Thirty minutes, no pitch. £297 a month if you go ahead, no website build fee, no minimum term.