Answer Every Laser Enquiry While Your Team Is in the Room
Laser hair removal, skin, vascular, pigmentation: these are course-based treatments, and the patient wants questions answered before she commits to six sessions. But your therapists are in treatment rooms, so the web form and the Instagram DM wait, and by then she has booked elsewhere. ResoClinx answers every enquiry the moment it lands, qualifies it, and brings lapsed patients back. Your booking software keeps running courses and records, exactly where it is.
Pain points in. Outcomes out.
- Web and Instagram enquiries sit unanswered while your team is heads-down in treatment rooms.
- Most laser leads want answers before they book, and nobody on your team can run long phone consults at scale.
- Most enquiries do not book on first contact, then go cold within a week or two.
- You have a database of past patients you have not properly contacted in months.
- You cannot tell which marketing channel actually filled your paid courses.
- Every laser enquiry answered 24/7, qualified, and handed to your team with full context.
- Treatment-specific nurture between the first enquiry and the consultation, across SMS, email and WhatsApp.
- Win-back campaigns for the lapsed patients you upload, with bookings handed back to your team.
- Clear attribution from Google Business Profile, ads and social through to booked consultations.
- Your booking software still runs schedules, courses and patient records, exactly as it does today.
One lead-capture layer. Four jobs your booking software was never built for.
ResoClinx sits in front of your existing clinic software. We capture the enquiry, qualify, nurture and hand the booking back to your team. In-course schedules and patient records stay where they already live.
Answer the enquiry your team can't
A laser hair removal or skin enquiry rarely books on the first call. The AI receptionist answers, qualifies treatment area and skin type, and books the consultation callback, then hands it straight to your team to set up the course.
- Voice agent live across UK landline and mobile numbers
- Treatment-aware screening (laser hair removal, skin, vascular, pigmentation)
- Lead handed to your team in seconds, with full enquiry context
Keep the lead warm to consult
Most laser leads do not book on first contact. Between the web form and the consultation, ResoClinx follows up over SMS, email and WhatsApp so she does not go cold while your team is heads-down in treatment rooms.
- Multi-channel nurture sequences for patients who enquire but have not yet booked
- Treatment-specific scripts for hair removal, skin, vascular and pigmentation
- Pause when the patient books with your team, resume if they go quiet again
Win back the patients you lost touch with
Your booking software keeps the in-course schedules and reminders. ResoClinx handles the patients who fell out of contact: upload a lapsed-patient list and we run the reactivation across SMS, email and WhatsApp.
- Win-back sequences for lapsed leads and dormant past patients
- Treatment-tailored offers, not generic mass blasts
- Bookings returned to your team for scheduling in your existing system
Trace every course back to its source
Most laser enquiries start on Google Business Profile or local search. Every pound of marketing traced to a booked consultation, so you know what fills your courses. On Engine Room, your ads run inside the same system across Google, Meta and Instagram.
- Lead source tagged at first touch, not at booking
- Channel-level ROI in your monthly report
- Creative refresh quarterly, included in plan
Configured in 7 days. Live from week one.
From day one your AI receptionist answers, screens treatment area and skin type, and routes the consultation to your team. Scripts, qualifying questions and follow-up cadence are tuned across weeks one to twelve while the system already runs.
How a real laser hair removal pricing call sounds.
Course logic, regulator-ready.
What a configured laser clinic looks like in the wild.
3-staff laser clinic in Birmingham. Reception stretched thin on in-clinic patients. Out-of-hours enquiries cooled overnight, weekend leads were dead by Monday, and a database of dormant past patients sat untouched.
The existing laser booking software stayed in place. Course schedules and clinical notes stayed in it.
- The AI receptionist answered every enquiry 24/7, qualifying treatment area, skin type and contraindications before booking.
- Treatment-specific nurture ran between the first enquiry and the consultation across SMS, email and WhatsApp.
- Win-back campaigns ran against an uploaded lapsed-patient list.
- An attribution dashboard showed which channel produced which consult.
Inside 90 days: more first consultations booked, faster replies on web enquiries, and former patients re-engaged after months of silence.
- Treatment-area routing (hair removal, skin, tattoo)
- Skin-type and contraindication qualifying
- Course-pricing aware nurture content
Anonymised. Configuration details preserved as deployed.
Same operating system. Tuned for you.
Every ResoClinx solution is configured for this vertical during onboarding. The treatment vocabulary, qualifying questions, and follow-up cadence change. The system stays the same.
Owners ask us this a lot.
Does ResoClinx connect to our laser clinic booking software?
No. ResoClinx sits in front of your booking software. We capture the enquiry, qualify the patient, and book a consultation callback. Your team takes it from there in your own system. Your course schedules, patient records and clinical notes never leave the software they already live in.
Will ResoClinx know which session a patient is on or how many sessions they have left?
No. That information lives in your booking software, not in ours. We never see course schedules, session counts or unredeemed sessions. Our job is the first enquiry, plus the marketing layer for the past patients you choose to upload.
Can ResoClinx chase patients who have lapsed or have unredeemed sessions?
Yes, on a list-upload basis. You upload a list of past patients you want back, and we run a win-back campaign across SMS, email and WhatsApp. When a patient responds, the booking returns to your team to schedule in your own software. You stay in control of the diary throughout.
Does it handle different treatments (hair removal, skin, vascular, pigmentation)?
Yes. Each treatment type gets its own qualifying script, contraindications screening and follow-up cadence, set up during onboarding. The AI uses the language your patients actually use for each treatment, and screens accordingly.
Will ResoClinx replace our laser clinic software?
No. ResoClinx is the lead capture and marketing layer, nothing more. Your booking system, patient records, course schedules and clinical notes all stay where they are. We hand bookings back to your team to schedule in the software you already run.
Stop losing laser enquiries
to slow follow-up.
Start with a free website audit. We'll show you how patients and AI search read your clinic today, and exactly where enquiries leak before they reach a consultation. Your booking software stays where it is.