Every satisfied patient gets asked for a review at the exact right moment, automatically. ResoClinx fires the request after each consultation it books, plus on lists you upload after treatment. It watches Google, Facebook and TrustPilot for you, and helps you handle negative reviews before they cost you the next enquiry.
Three steps from kick-off to live. We do most of the heavy lifting; you stay focused on patients.
Reviews land best when the patient is happiest, so the ask goes out at that exact window. For consultations ResoClinx booked, the request fires 24 to 48 hours later: a one-tap SMS Google review link, an optional WhatsApp version, and an on-brand message that does not read like a template. For reviews after treatment, you upload a list (say, a weekly export of everyone treated in the last 7 days) and the campaign runs on it.
An unhappy patient is a chance to fix something, not a public 1-star waiting to happen. If a patient starts to leave a low-star review, the flow can route her to a private feedback form first. It is standard industry practice: you hear the complaint directly, you get to put it right, and an off day does not become a permanent mark on your listing for every future prospect to read.
Stop logging into five platforms to keep on top of your reputation. ResoClinx monitors Google Business Profile, Facebook, TrustPilot and industry directories together. Every new review triggers an alert, and you reply from inside ResoClinx without bouncing between logins. Nothing slips through, and nothing sits ignored for a week.
Three outcomes you should expect inside the first ninety days.
Ask every satisfied patient at the right moment and the reviews follow. She leaves one in a single tap, and because volume and recency both move local rankings, the steady drumbeat lifts you in the map pack. Best of all, nobody on your team has to remember to send a thing.
A bad review answered badly does more damage than the review itself. So every negative review triggers an immediate alert with a tone-appropriate draft response based on the complaint. You read it, approve it, post it in one click, and every prospect who reads it later sees a clinic that handles problems well.
Review velocity is one of the strongest local SEO signals there is. Paired with your GBP optimisation work, a steady flow of fresh reviews compounds your ranking gains over months, not weeks, so the cheapest bookings keep getting cheaper.
ResoClinx works alongside your practice management system, not instead of it. Your existing Pabau or Fresha calendar, your existing patient records, your existing comms tools all keep working. We sit in front, capture the enquiry, and hand the booking back.
Google Calendar 
WhatsApp Business 
Google Business Profile 
Trustpilot 
Resend You do not buy this in pieces. Lead capture, AI receptionist, follow-up and your agent-ready website all work as one operating system, sitting in front of the tools you already run. Want to see where you are losing enquiries today? Start with a free website audit.
It is software that does the requesting, collecting, monitoring and responding to online reviews for you, across Google, Facebook, TrustPilot and more. It takes a job most clinics do ad-hoc (and therefore badly) and makes it consistent, so your reputation builds itself instead of drifting.
They go out at the moment a patient is happiest, so you get more reviews and better ones. For consultations ResoClinx booked, an SMS or WhatsApp with a one-tap review link fires 24 to 48 hours afterwards. For reviews after treatment, you upload a list of recently-treated patients from your booking software and ResoClinx runs the request on it.
No, and that is deliberate. ResoClinx does not connect to your booking software, so it cannot see treatment dates on its own. For after-treatment reviews you stay in control: upload a weekly or daily list of treated patients and ResoClinx sends the request on it. For consultations ResoClinx booked itself, the request fires automatically off our own booking record.
Yes. The request uses your Google Business Profile review link directly, so the patient lands on exactly the right page and leaves her review in one tap. The easier you make it, the more reviews you get.
Review management is the day-to-day: request, collect, respond. Reputation management is the bigger picture: how your clinic shows up across the whole internet. You need both, and ResoClinx covers both, so the daily drumbeat and the overall impression stay in step.
Yes, and handling them well is where it earns its keep. A negative review triggers an immediate alert with a draft response in your tone of voice, ready for one-click approve and post. We never advise hiding or burying reviews, only answering them professionally, because a calm, fair reply reassures every prospect who reads it next.
Get a free website audit. We will show you where your clinic is leaking enquiries and what a self-operating front desk looks like for you.