Every new enquiry gets a personalised follow-up sequence across SMS, email and WhatsApp, fired the second the lead lands. No chasing, no dropped threads, no I forgot to reply. It works while you are in the treatment room.
Three steps from kick-off to live. We do most of the heavy lifting; you stay focused on patients.
Minute 1: an SMS confirming the enquiry, with a booking link. Hour 2: a WhatsApp from the AI offering to answer questions. Day 1: an email with treatment information and pricing. Every step is configurable, and every sequence is tuned to your treatment list during onboarding.
A Botox enquiry gets a different sequence to a laser hair removal enquiry. If they click the booking link but do not book, the sequence shifts to, let me know what is stopping you. If they replied on WhatsApp, it stays on WhatsApp. The patient feels heard, not blasted.
If they book a consultation, the sequence ends. If they reply, it pauses for a human. Sequences run quietly in the background, replies route to your team in the unified inbox, and qualified consultation bookings hand off to your team for your existing booking software.
Three outcomes you should expect inside the first ninety days.
A 14-day default nurture sequence with treatment-specific content keeps you front of mind with soft check-ins, not nagging. It ends only when the patient books or unsubscribes, and nobody on your team has to chase a thing.
SMS, email and WhatsApp work together around the patient's preferred channel, with behavioural triggers and smart pausing. The result reads like a thoughtful team member following up, not a generic blast to a list.
Upload a list of past patients (lapsed, dormant or seasonal) and ResoClinx runs a win-back campaign across SMS, email and WhatsApp: soft check-in, treatment-specific reminder, personal offer. Bringing back patients who have already paid you once is the cheapest revenue your clinic will ever earn.
ResoClinx works alongside your practice management system, not instead of it. Your existing Pabau or Fresha calendar, your existing patient records, your existing comms tools all keep working. We sit in front, capture the enquiry, and hand the booking back.
Google Calendar 
WhatsApp Business 
Google Business Profile 
Trustpilot 
Resend You do not buy this in pieces. Lead capture, AI receptionist, follow-up and your agent-ready website all work as one operating system, sitting in front of the tools you already run. Want to see where you are losing enquiries today? Start with a free website audit.
Automated follow-up is a series of pre-written messages sent to a lead or patient automatically, based on triggers like an enquiry made, a consultation booked, no response in X days, or a list uploaded. It runs without anyone having to remember, right up until the lead converts or unsubscribes.
Yes, when it is built properly. The sequences should be treatment-specific, matched to your tone of voice, and triggered by what the patient actually does. Generic blast templates feel like spam, but behaviourally triggered, treatment-specific sequences read like a thoughtful team member following up.
They send well-timed reminders, 24 hours before and 2 hours before, for the consultations ResoClinx booked, with prep instructions and an easy rebook link. Patients who cannot make it rebook instead of simply not showing. (Reminders for in-clinic treatment appointments run from your existing booking software, where the schedule lives.)
No, and here is why. ResoClinx does not connect to your booking software, so it cannot see treatment dates or lapsed status on its own. Instead you upload a list of past patients (lapsed, dormant or seasonal) and ResoClinx runs the win-back campaign on that list across SMS, email and WhatsApp.
Yes, they are yours to shape. Sequences are built per treatment during onboarding, and you can tweak any step at any time. Most clinics adjust 2 to 3 messages in the first 90 days based on what is converting.
Get a free website audit. We will show you where your clinic is leaking enquiries and what a self-operating front desk looks like for you.