Built for Laser Clinic Lead Capture and Win-Back
Laser hair removal, skin, vascular, pigmentation. Course-based treatments need long phone conversations and tight follow-up before patients ever book. ResoClinx is the layer that captures the enquiry and brings lapsed patients back. Your booking software stays where it is.
Pain points in. Outcomes out.
- Web and Instagram enquiries sit unanswered while the team is in treatment rooms.
- Most laser leads need education before they book, and our team cannot do long phone consults at scale.
- Most enquiries do not book on first contact, then go cold within a week or two.
- We have a database of past patients we have not properly contacted in months.
- We cannot tell which marketing channel actually produced our paid courses.
- Every laser enquiry answered 24/7, qualified, and handed to your team with full context.
- Treatment-specific nurture between first enquiry and consultation, across SMS, email and WhatsApp.
- Win-back campaigns for lapsed patients you upload, with bookings returned to your team.
- Clear attribution from Google Business Profile, ads and social to booked consultations.
- Your existing booking software keeps managing schedules, courses and patient records, untouched.
One lead-capture layer. Four jobs your booking software was never built for.
ResoClinx sits in front of your existing clinic software. We capture the enquiry, qualify, nurture and hand the booking back to your team. In-course schedules and patient records stay where they already live.
First-enquiry capture and qualification
A laser hair removal or skin enquiry rarely books on the first call. The AI receptionist answers, qualifies treatment area and skin type, and books the consultation callback that sets up the course in your team's hands.
- Voice agent live across UK landline and mobile numbers
- Treatment-aware screening (laser hair removal, skin, vascular, pigmentation)
- Lead handed to your team in seconds, with full enquiry context
Enquiry-to-consult nurture
Most laser leads do not book on first contact. Between the web form and the consultation, ResoClinx runs an SMS, email and WhatsApp follow-up so prospects do not go cold while your team is in treatment rooms.
- Multi-channel nurture sequences for patients who enquire but have not yet booked
- Treatment-specific scripts for hair removal, skin, vascular and pigmentation
- Pause when the patient books with your team, resume if they go quiet again
Lapsed-patient win-back campaigns
Your booking software handles in-course schedules and reminders. ResoClinx handles the marketing layer for patients who fell out of contact. Upload a list of lapsed patients and we run the reactivation across SMS, email and WhatsApp.
- Win-back sequences for lapsed leads and dormant past patients
- Treatment-tailored offers, not generic mass blasts
- Bookings returned to your team for scheduling in your existing system
Local-search attribution and ad spend
Most laser enquiries start on Google Business Profile or local search. Every pound of marketing traced to a booked consultation. On Growth Engine, ads run inside the same system across Google, Meta and Instagram.
- Lead source tagged at first touch, not at booking
- Channel-level ROI in your monthly report
- Creative refresh quarterly, included in plan
Configured in 7 days. Live from week one.
From day one your AI receptionist answers, screens treatment area and skin type, and routes the consultation to your team. Scripts, qualifying questions and follow-up cadence are tuned across weeks one to twelve while the system already runs.
How a real laser hair removal pricing call sounds.
Course logic, regulator-ready.
What a configured laser clinic looks like in the wild.
3-staff laser clinic in Birmingham. Reception stretched on in-clinic patients. Out-of-hours enquiries cooled overnight, weekend leads were dead by Monday. A database of dormant past patients sat untouched.
Existing laser booking software (kept). Course schedules and clinical notes stay there.
- AI receptionist answered every enquiry 24/7 and qualified treatment area, skin type and contraindications before booking.
- Treatment-specific nurture ran between first enquiry and consultation across SMS, email and WhatsApp.
- Win-back campaigns ran against an uploaded lapsed-patient list.
- Attribution dashboard showed which channel produced which consult.
Within 90 days: more first consultations booked, faster response on web enquiries, and re-engaged former patients who had previously gone quiet.
- Treatment-area routing (hair removal, skin, tattoo)
- Skin-type and contraindication qualifying
- Course-pricing aware nurture content
Anonymised. Configuration details preserved as deployed.
Same operating system. Tuned for you.
Every ResoClinx solution is configured for this vertical during onboarding. The treatment vocabulary, qualifying questions, and follow-up cadence change. The system stays the same.
Owners ask us this a lot.
Does ResoClinx connect to our laser clinic booking software?
No. ResoClinx sits in front of your existing booking software. We capture the enquiry, qualify the patient, and book a consultation callback. Your team takes the booking from there in your existing system. Your course schedules, patient records and clinical notes stay where they are.
Will ResoClinx know which session a patient is on or how many sessions they have left?
No. That information lives in your booking software, not in ResoClinx. We do not see course schedules, session counts or unredeemed sessions. Our role is the first enquiry and the marketing layer for past patients you upload.
Can ResoClinx chase patients who have lapsed or have unredeemed sessions?
Yes, on a list-upload basis. You upload a list of past patients you want to reactivate. ResoClinx runs a win-back campaign across SMS, email and WhatsApp. When a patient responds, the booking returns to your team to schedule in your existing software.
Does it handle different treatments (hair removal, skin, vascular, pigmentation)?
Yes. Each treatment type gets its own qualifying script, contraindications screening and follow-up cadence, configured during onboarding. The AI knows the language patients use for each treatment and screens accordingly.
Will ResoClinx replace our laser clinic software?
No. ResoClinx is the lead capture and marketing layer. Your booking system, patient records, course schedules and clinical notes stay where they are. We hand bookings back to your team for scheduling in your existing software.
Stop losing laser enquiries
to slow follow-up.
Book a 30-minute call. We will walk through your enquiry channels, your missed-call rate and the 4-week onboarding on real numbers. Your booking software stays where it is.