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04 · FOR COSMETIC SURGERY

Built for the Cosmetic Surgery Consideration Cycle

Higher ticket sizes, longer consideration windows, more complex consultation flows. ResoClinx is the lead capture and long-cycle nurture layer designed for the surgical journey. We sit in front of your existing surgical scheduling system. We capture and qualify the enquiry, your team handles the consultation and surgery in your existing workflow.

92%
Of enquiries answered in under 60 seconds
3x
Average lift in monthly bookings within 90 days
24/7
AI coverage across web, voice and WhatsApp
60+
Aesthetic clinics systemised across five countries
Workflow · Operator plan
Long-cycle nurture · live this vertical
● LIVE
12-week onboarding cadence
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Onboard · wk 1 Today · live Review · wk 12
Day 90 nurture · queued
SMS information drop, treatment-specific
Answered
92%
Lift
3x
Lapse
<48h
WHAT CHANGES

Pain points in. Outcomes out.

PAIN POINTS WE HEAR
  • A typical patient enquires 2 to 6 months before booking. Most go cold in our follow-up.
  • Our consultation conversion is 40% but we lose 30% of bookings to rescheduling friction.
  • We cannot tell whether the enquiry from January became the £6K rhinoplasty in June.
  • International enquiries (especially from the Middle East and Europe) need different handling.
  • Our marketing is high-spend, low-attribution. We are flying blind.
WHAT CHANGES WITH RESOCLINX
  • Long-cycle nurture sequences (3 to 6 months) that do not burn the lead.
  • Multi-touch attribution from first enquiry to booked consultation.
  • International enquiry handling across language and time zone.
  • Pre-consultation qualifying that filters serious enquiries from window-shoppers.
  • Post-treatment review and referral campaigns from a list you upload after surgery.
HOW IT WORKS

One AI receptionist. Four very different surgical journeys.

Each program has its own scripts, qualifying questions and follow-up cadence. We configure them all during the 4-week onboarding.

Long-cycle consultation enquiry

A rhinoplasty enquiry rarely books on day one. The AI receptionist captures the call, qualifies seriousness, and routes the lead into a 90 to 180 day nurture cadence.

  • Voice agent live across UK landline and mobile numbers
  • Procedure-aware screening (rhinoplasty, breast augmentation, body contouring)
  • Bookings written back to your consultation calendar

Procedure-specific nurture sequences

Each enquiry routes into a treatment-specific content track. Breast augmentation gets a different journey to facelift, with content sized to the consideration window.

  • 60, 90 and 180 day nurture touchpoints across SMS, email, WhatsApp
  • Treatment libraries: rhinoplasty, breast aug, facelift, body contouring
  • International routing with deposit and travel logistics

Pre-consult qualifying and post-op check-in

Serious enquiries filtered from window-shoppers before they hit the surgeon's calendar. After surgery, the system runs scheduled check-ins and review prompts.

  • Pre-consult screening filters out non-viable enquiries
  • Day 7, day 30 and 6-month post-op SMS check-ins
  • Review and referral prompts on the right cadence

Multi-touch attribution across the cycle

The first ad click in January and the booked surgery in June get tied to one patient record. On Growth Engine, ads run inside the same system.

  • First-touch source tagged at enquiry, not at booking
  • Channel-level ROI in your monthly report
  • Creative refresh quarterly, included in plan
SAMPLE CALL

How a real rhinoplasty follow-up sounds.

LIVE CALL · 01:42
Inbound · Rhinoplasty consult
Tuesday 11:14 · Form follow-up
Procedure matched · Rhinoplasty consult
Seriousness screened · timeline 3 to 6 months
Consultation slot offered · 2 options
Nurture sequence queued · 90 day track
CALLER
Hi, I filled in your rhinoplasty enquiry form a few days ago. I'm thinking about it for later this year, just gathering information at this stage.
AI RECEPTIONIST
Thanks for getting back to us. That's a sensible window. Most patients spend two to six months researching before they book a consultation. Would you like me to put you onto a no-pressure information sequence so the team can answer questions as they come up?
CALLER
Yes, that would be helpful.
AI RECEPTIONIST
Lovely. Three quick questions so the surgeon's team has context before any consultation. Are you looking at this for cosmetic, functional, or both reasons? Have you had any previous nasal surgery? And are you UK-based or travelling in?
CALLER
Cosmetic, no previous surgery, UK-based.
AI RECEPTIONIST
Perfect. I'll book an initial 30-minute consultation when you're ready. In the meantime you'll receive procedure-specific information from the team over the next few weeks. If you'd like to bring the consultation forward at any point, just reply to any message with the word 'consult'.
COMPLIANCE

Built for surgical clinics, not chatbots.

CQC and GMC awareness
Scripts and qualifying questions configured around CQC standards for surgical providers and GMC guidance on cosmetic interventions.
GDPR and ICO registered
UK-based, ICO registered as a data processor. Subject access requests supported, retention rules configurable per clinic.
Surgeon stays in the loop
The AI never gives clinical advice, never recommends procedures, never quotes outcomes. Clinical decisions queue to your surgeon for review and sign-off.
Photo and consent handling
Pre and post-op photos handled with explicit per-purpose consent. Marketing use, clinical record and portfolio use are gated separately by patient choice.
CUSTOMER STORY

What a configured cosmetic-surgery clinic looks like in the wild.

SITUATION

2-surgeon cosmetic clinic in Manchester. Heavy Meta and Google spend. Attribution breaks past the website form. Long consideration cycles mean most leads go cold before booking a consultation.

Surgical scheduling system (kept). Consultations and theatre lists managed there; everything before the consultation was scattered.

WHAT RESOCLINX RAN
  • Long-form nurture ran up to 6 months across SMS, email and WhatsApp with treatment-specific content.
  • Pre-consultation qualifying filtered serious enquiries before they reached the team.
  • Review and referral campaigns ran against an uploaded post-surgery patient list.
RESULT

Within 6 months: clearer attribution, fewer cold leads, and a more predictable consultation pipeline. The surgical scheduling system was never touched.

CONFIGURATION
  • Long-cycle nurture (60, 90, 180-day touchpoints)
  • Treatment-specific libraries: rhinoplasty, breast aug, facelift, body contouring
  • International enquiry routing with deposit handling

Anonymised. Configuration details preserved as deployed.

SOLUTIONS FOR THIS VERTICAL

Same operating system. Tuned for you.

Every ResoClinx solution is configured for this vertical during onboarding. The treatment vocabulary, qualifying questions, and follow-up cadence change. The system stays the same.

COSMETIC SURGERY FAQ

Surgeons ask us this a lot.

Does ResoClinx connect to our surgical scheduling system?

No. ResoClinx sits in front of your existing scheduling system. We capture leads and book consultation callbacks. Your team handles the consultation, surgery scheduling, theatre planning and the clinical workflow in your existing system. None of that data is read or written by ResoClinx.

Will the AI try to book a surgical consultation directly into our system?

No. The AI books a consultation callback, not a slot in your surgical scheduling system. Your team takes the callback, runs the consultation and books surgery in your existing workflow. The actual surgery booking stays with your team.

Will ResoClinx work for a clinic where most leads take 6 months to convert?

Yes, this is a strength. Long-cycle nurture sequences (60, 90, 180 day touchpoints) keep leads warm without burning them. Most surgery clinics are not doing this manually because it is impossible at scale.

Can you handle international enquiries with different deposit and travel logistics?

Yes. We configure routing per origin country. Time-zone-aware messaging and language tags are part of standard onboarding for international-facing clinics.

How does attribution work for high-ticket surgery?

Every lead is tagged with first-touch source (which ad, which keyword, which channel). When the patient eventually books, the booking is attributed back through the full multi-touch journey. You will see the full path from impression to consultation.

Will ResoClinx know our patients' surgical history or upcoming theatre dates?

No. That data lives in your scheduling system, not in ResoClinx. We do not see surgical records, theatre lists or post-op schedules. Our role is the first enquiry, the long-cycle nurture before it books, and reactivation campaigns for past patients you upload.

READY WHEN YOU ARE

Six-month consideration cycles shouldn't break your funnel.
They should compound it.

Book a 30-minute call. We'll walk through your enquiry channels, your nurture gaps, and the 4-week onboarding on real numbers.